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If you are under age 18 and are using your parents credit
card or paypal account to make gem purchases, make sure
you get permission from your parents for every single
purchase you make. Failure to do so may result in your
M&M account being banned.
All M&M server will be brought down for
maintenance everyday around 24:00 PST (except Sunday),
you may not make any payment during this period. The
estimated time is one hour. Please have a try later.
After you finish making payment in Paypal, make sure
you click on the "Continue"
or "Return to Merchant" button
and the system will return you a pair
of numbers: the Gem Code ID and password.
If you experience any problem purchasing Gem Code using paypal, please email
us at cocoa@nd.com.cn with the
information below, we will resolve your issue within two business days once we
receive your information.
Your
Paypal Email (Required)
Your Paypal name (Required)
Time & date
you purchased the Gem Code (Required)
Gem Pack type (A
or B or C) (Required)
Receipt ID of the
payment (Please send
it to us if you got one. Example: 0622-5540-5634-7830)
Your account log-in
ID (Optional)
Problem types: 1.
First tim buyer 2. Some error message
3. A blank page 4. Others (Optional)
* Please always check your spam folder if you are not
receiving e-mail from us in 2 business days.
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